Activation & Rollout

Insights • Analytics • Activation - Feedback\Engagement Driven Approach

Activation/Rollout means you can choose from a menu of consultant led options to ensure your users are both aware of your Fizz web solution and then fully trained too. Typically 40% of the work completed for a Fizz web solution is focussed around the 'Activation' & roll-out phase.

Activation & roll-out options include: email newsletters, workshops, technical integration (e.g. desktop icons\favourites), printed materials and videos - plus training either online or in-person.

We can also monitor Fizz usage so you see user enrolment and usage and then can take custom follow-up step(s) with targeted non-users and users.

Insight

• Handling all currently available information both internal\external
• Managing requirements between the information management team and the internal stakeholders to nail down requirements
• Providing workshops and activation sessions at phase one to ensure the final system will hit business objectives
• Providing an end to end service covering IT requirements, document management, training (activation) and support

Analytics

• Tracking key themes
• Reporting on information providers with the most value
• Understanding business usage by individual and groups
• Power users versus novice users
• Cost reports such as “cost per click”
• Time saved analysis

Activation

• User training
• Internal communications
• Post-launch site reviews and tweaks
• Pop-up feedback survey
• Site user stat analysis/recommendations
• Video dissemination