Case Study: Bank of America
(Insight Portal)

Bank of America

Bank of America (Insight Portal)
  • The MBNA Insight Portal was commissioned in July 2009 and was rolled out in December 2009.
  • The Insight Portal contains access to all primary research data for MBNA Europe, as well as providing searchable news and document archiving services.
  • The MBNA portal was successfully launched through a series of internal training sessions, video assistance and desk drops\one to one sessions.
  • The Insight Portal was accessed by 85% of the target audience within the first month and continues to grow with more and more users.
  • The site also contains a project work-flow tool, designed to manage the flow of information for each project and all of the documents created along the way.
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